SELLER TERMS & PROPERTY MARKETING MANDATE
Effective date: 14 September 2026
These Seller Terms & Property Marketing Mandate (“Seller Agreement”) govern Properties submitted, advertised or marketed through Enugu Properties.
Enugu Properties is operated by:
MAGENCY ONLINE SOLUTIONS LTD. RC Number: 8229228 Private Company Limited by Shares
House 10 34V Terraces Estate Road No. 2 Off Orchid Road Lekki 106104 Lagos Nigeria
Support: support@enuguproperties.com WhatsApp: +234 903 366 0763
This Seller Agreement should be read with:
- Enugu Properties Terms of Use;
- Privacy Policy;
- applicable Listing Plan;
- the Property-specific Mandate Schedule accepted by the Seller.
PART A — SELLER TERMS
1. PURPOSE
This Agreement establishes:
- Seller responsibilities;
- Property-submission requirements;
- moderation;
- verification;
- inspections;
- buyer introductions;
- advertising plans;
- Property-specific marketing appointments;
- Success Fee arrangements.
2. SELLER
“Seller” includes:
- Property Owner;
- authorised Agent;
- developer;
- company;
- lawful representative.
The Seller's actual capacity must be recorded truthfully.
3. SELLER AUTHORITY
By submitting a Property, the Seller confirms that they genuinely have authority to advertise it.
Where requested, the Seller must provide reasonable evidence.
4. AGENTS
An Agent must not submit Property simply because:
- the Agent saw another advertisement;
- obtained photographs;
- knows another Agent;
- heard that Property is available.
We may require direct Owner confirmation or other authority.
5. AUTHORITY DOES NOT EQUAL TITLE
Confirming authority to market does not itself prove:
- good legal title;
- ownership free from disputes;
- document authenticity;
- absence of encumbrances.
6. SELLER INFORMATION
The Seller must provide Property information accurately to the best of their knowledge.
This includes:
- location;
- asking price;
- dimensions;
- Property type;
- features;
- condition;
- title/document category;
- availability.
7. MATERIAL ISSUES
Where requested, the Seller must not knowingly conceal issues such as:
- ownership disputes;
- family disputes;
- litigation;
- competing sales;
- mortgages;
- charges;
- government acquisition;
- revocation;
- boundary disputes;
- probate issues;
- joint ownership;
- existing rights affecting sale.
8. DOCUMENTS
We may request documents including:
- C of O;
- Right of Occupancy;
- Deed of Assignment;
- Deed of Conveyance;
- Allocation Letter;
- Survey Plan;
- Power of Attorney;
- probate records;
- company records;
- authority to market.
Submission alone does not establish authenticity.
9. FALSE DOCUMENTS
The Seller must not knowingly submit:
- forged documents;
- manipulated evidence;
- false identity information;
- photographs of unrelated Property.
Serious concerns may result in immediate suspension.
10. PROPERTY MEDIA
The Seller must have appropriate rights to provide photographs, video and other media.
The Seller gives Enugu Properties permission to process and display that media for legitimate Property-marketing purposes.
11. ASKING PRICE
The asking price must be authorised by the Owner.
The Seller must promptly notify us of material price changes.
12. OFFERS
The Seller remains free to accept, reject or negotiate offers unless a separate legally binding agreement provides otherwise.
An offer displayed in the Platform does not itself transfer ownership.
13. LISTING PLANS
Listings may use:
- Free;
- Plus;
- Premium;
- other future plans.
Plans may differ in duration, media allowances and promotional visibility.
14. SERVICE AVAILABILITY
Some Platform features may be disabled during Enugu Properties' initial public launch.
A Seller is not entitled to a feature simply because it appears in an old screenshot, development plan or technical description.
The live plan description at the time of purchase or activation controls.
15. ADVERTISING AND VERIFICATION ARE SEPARATE
Buying Premium or Featured placement does not buy verification.
Verification must arise from the applicable evidence-based process.
16. MODERATION
Property cannot automatically become public merely because it is submitted or paid for.
Enugu Properties may:
- approve;
- reject;
- request changes;
- request documents;
- pause;
- remove
a Listing.
17. MATERIAL CHANGES
Material changes after approval may require renewed moderation.
This can include:
- Seller;
- Owner;
- location;
- dimensions;
- title information;
- survey information;
- material Property description.
Verification may also need to be repeated.
18. INSPECTIONS
Where inspection services are available, the Seller agrees to cooperate reasonably with properly arranged visits.
A standard inspection is not automatically a legal title investigation, structural survey or valuation.
19. BUYER ENQUIRIES
Enugu Properties may receive, qualify and manage buyer enquiries.
The Seller accepts that their direct contact details may not initially be displayed publicly.
20. COMPLIANCE
We may request additional information for:
- fraud prevention;
- identity verification;
- anti-money laundering obligations;
- legal compliance;
- transaction investigation.
21. WITHDRAWAL
The Seller may request withdrawal of the Property.
Withdrawal:
- stops or pauses public advertising;
- does not erase transaction history;
- does not automatically refund advertising already supplied;
- does not automatically extinguish obligations involving a genuine Introduced Buyer.
PART B — PROPERTY MARKETING MANDATE
22. APPOINTMENT
By accepting a Property-specific Mandate Schedule, the Seller appoints:
MAGENCY ONLINE SOLUTIONS LTD., operating Enugu Properties
to provide the marketing and transaction-support activities identified in this Agreement.
23. DEFAULT MANDATE TYPE
Unless the Schedule expressly states otherwise, the Mandate is:
NON-EXCLUSIVE
The Seller may therefore:
- market personally;
- use another Agent;
- use another property platform.
However, a Success Fee may remain payable where a qualifying transaction completes with an Introduced Buyer under this Agreement.
24. EXCLUSIVE MANDATES
An Exclusive Mandate applies only where:
- expressly displayed;
- specifically accepted;
- its commercial consequences are clearly disclosed.
A Seller must never be treated as accepting exclusivity through a hidden default.
25. OUR SERVICES UNDER THE MANDATE
Depending on the arrangement, Enugu Properties may:
- advertise Property;
- respond to enquiries;
- introduce prospective Buyers;
- arrange inspections;
- coordinate verification;
- record offers;
- coordinate searches;
- support communication;
- monitor transaction milestones.
26. NO AUTHORITY TO TRANSFER TITLE
Unless separately authorised by a valid instrument, Enugu Properties cannot:
- sign conveyancing documents for the Seller;
- transfer title;
- give possession;
- receive Property purchase consideration as Seller;
- make legal representations on Seller's behalf.
27. SUCCESS FEE
Where the Property Schedule contains a Success Fee, the Seller agrees to pay that fee when the qualifying conditions are met.
The initial standard commercial rate proposed by Enugu Properties is:
2% OF THE GROSS SALE PRICE
However:
Only the fee actually displayed in and accepted through the Property-specific Schedule is binding.
A different transaction may therefore contain:
- another percentage;
- fixed amount;
- developer rate;
- negotiated arrangement.
There is no hidden commission.
28. GROSS SALE PRICE
Unless the Schedule states otherwise, Gross Sale Price means the genuine total consideration agreed for the Property itself.
It ordinarily excludes:
- government taxes;
- statutory registration charges;
- separately identified professional fees.
Artificial arrangements intended to disguise part of the genuine Property consideration may be treated according to their substance.
29. WHEN SUCCESS FEE IS EARNED
For a standard Non-Exclusive Mandate, the Success Fee is earned where:
- Enugu Properties has a genuine contractual mandate from the Seller;
- the Buyer qualifies as an Introduced Buyer;
- Enugu Properties' introduction or marketing work was an effective part of the chain that resulted in the transaction; and
- the sale completes.
This structure is intentional. Nigerian Supreme Court authority has emphasised that merely giving someone information about Property, without a proper agency basis or effective causal role, does not automatically create a commission entitlement.
30. PAYMENT DATE
Unless the Schedule states otherwise, an earned Success Fee becomes payable:
within 3 Business Days after Completion.
31. NO FULL SUCCESS FEE FOR AN UNCOMPLETED OFFER
Unless expressly agreed otherwise:
- enquiry;
- inspection;
- offer;
- acceptance
does not itself trigger the standard completion-based Success Fee.
32. INTRODUCED BUYER
An “Introduced Buyer” means an identifiable Buyer who during the Mandate Period:
- makes a Property-specific enquiry through Enugu Properties;
- is specifically introduced to the Seller by Enugu Properties;
- attends an inspection arranged through Enugu Properties;
- submits an offer through Enugu Properties;
- receives non-public Property information as part of a genuine purchase enquiry;
- is otherwise specifically identified to the Seller as a prospective Buyer.
Anonymous website browsing alone does not make someone an Introduced Buyer.
33. INTRODUCTION RECORDS
We may maintain evidence including:
- enquiry reference;
- Buyer;
- Property;
- inspection;
- offer;
- date;
- communications.
These records may help resolve commission disputes.
34. PRE-EXISTING BUYERS
The Seller should declare genuine Buyers who were already in active discussions before the Mandate began.
These can be recorded as:
Pre-Existing Prospects.
A genuine Pre-Existing Prospect does not automatically become our Introduced Buyer merely by viewing the public Listing.
35. NOTICE OF PRE-EXISTING RELATIONSHIP
If we identify a Buyer whom the Seller says was already actively negotiating for the Property, the Seller should tell us promptly, preferably within:
5 Business Days.
Reasonable evidence may be requested.
36. DIRECT COMPLETION WITH INTRODUCED BUYER
Where Enugu Properties genuinely introduced the Buyer and the qualifying transaction later completes directly between the Seller and Buyer, the Success Fee may remain payable.
Changing the communication channel does not automatically erase a genuine introduction.
37. OTHER AGENT
Similarly, using another Agent to conclude negotiations does not necessarily extinguish the Success Fee if:
- Enugu Properties held the valid Seller mandate;
- we genuinely introduced the Buyer;
- our introduction remained an effective cause of the completed transaction.
38. ANTI-CIRCUMVENTION
The Seller must not deliberately attempt to avoid an agreed Success Fee by:
- moving an Introduced Buyer off-platform secretly;
- pretending the Buyer came from another source;
- using a nominee solely to conceal the Buyer's identity;
- postponing Completion purely to evade an applicable fee.
This clause applies only to genuine qualifying introductions.
39. INDEPENDENT BUYERS
For a Non-Exclusive Mandate, Enugu Properties does not claim commission merely because the Property sells.
If the Seller genuinely finds a Buyer independently and Enugu Properties did not introduce or materially cause that Buyer to purchase, the normal Enugu Properties Success Fee is not payable solely because the Listing existed.
40. TAIL PERIOD
Unless another period is displayed in the Schedule, the standard Tail Period is:
180 DAYS
after termination of the Mandate.
The Success Fee may remain payable during the Tail Period if:
- the Buyer was genuinely introduced during the Mandate Period; and
- the sale to that Buyer later completes.
41. PURPOSE OF TAIL PERIOD
The Tail Period protects genuine introductions from deliberate delay.
It does not create commission on Buyers we never introduced.
42. SELLER SALE NOTIFICATION
The Seller must notify Enugu Properties reasonably promptly when:
- an offer is accepted;
- the transaction reaches formal contract;
- the Property is sold;
- the Property is withdrawn;
- Completion occurs.
43. COMPLETION INFORMATION
Where commission applies, we may request reasonable evidence of:
- Completion;
- final sale price;
- completion date.
We should not demand information unrelated to establishing the fee.
44. INSTALMENT SALES
Where Property is sold by instalments, the parties may agree how the Success Fee is paid.
Unless expressly varied, commission calculation remains based on the agreed Gross Sale Price.
45. SELLER'S SOLICITOR
The Seller remains free to engage an independent solicitor.
Where authorised, the solicitor may confirm Completion details or settle an agreed fee from completion proceeds.
Such authority must not be assumed.
46. THIRD-PARTY PROFESSIONAL FEES
Costs for:
- solicitor;
- survey;
- valuation;
- official search;
- inspection;
- photography
may be separate from Enugu Properties' Success Fee.
Separate charges must be disclosed before commitment.
47. DUPLICATE AGENT CLAIMS
If another Agent claims the same Buyer introduction, the Seller should notify us.
Relevant evidence may include:
- dates;
- communications;
- inspection history;
- previous negotiations.
We will not knowingly claim commission merely because another Agent also makes a demand.
48. CONFLICTS
Enugu Properties should disclose a material conflict of interest that becomes known to us.
We must not secretly act for both sides on conflicting commission arrangements.
A Buyer may separately purchase a clearly disclosed service without automatically making Enugu Properties the Buyer's acquisition agent.
49. TERMINATION
Either party may terminate a Non-Exclusive Mandate using the Platform or written/electronic notice unless a specifically agreed term lawfully provides otherwise.
Termination does not affect:
- accrued advertising fees;
- qualifying transactions already completed;
- Tail Period;
- fraud claims;
- records reasonably required for legal or operational purposes.
50. LISTING EXPIRY
Expiry of an advertising plan does not automatically terminate a separate Marketing Mandate unless the Property Schedule states that both periods are the same.
51. CONFIDENTIALITY
We will take reasonable steps to protect private Seller and Property information.
The Seller authorises us to disclose information reasonably necessary to legitimate:
- Buyers;
- staff;
- inspectors;
- Professional Providers.
52. PERSONAL DATA
Seller information is processed under the Enugu Properties Privacy Policy.
53. FRAUD
We may pause or terminate activity where we reasonably suspect:
- forged documents;
- identity misuse;
- unauthorised sale;
- fraud;
- money laundering.
54. LIMITATION OF LIABILITY
Nothing in this Agreement excludes liability that applicable law does not permit us to exclude.
Subject to mandatory law, we do not guarantee:
- sale;
- Property value;
- buyer performance;
- transaction completion;
- uninterrupted Platform availability.
55. SELLER RESPONSIBILITY FOR DELIBERATE MISCONDUCT
To the extent permitted by law, a business Seller may be responsible for reasonable direct loss caused by the Seller's deliberate:
- fraud;
- forged documentation;
- unauthorised marketing;
- copyright infringement;
- circumvention of an agreed qualifying Success Fee.
This clause does not remove mandatory consumer protections.
56. COMMISSION DISPUTES
When a dispute arises, relevant evidence should include:
- accepted Mandate version;
- commission rate;
- Buyer identity;
- introduction history;
- transaction timeline;
- Completion;
- Tail Period.
The parties should first attempt good-faith resolution.
57. GOVERNING LAW
This Seller Agreement is governed by Nigerian law and relevant Property laws applicable where the Property is located.
Nothing in this Agreement itself transfers land.
58. ELECTRONIC ACCEPTANCE
The Mandate may be accepted electronically.
The system may preserve:
- Seller Account;
- Property;
- Agreement version;
- commission;
- Mandate type;
- timestamp;
- technical acceptance evidence where lawful.
59. HISTORICAL VERSION
The exact Mandate accepted by the Seller must be preserved.
Future changes must not silently rewrite an earlier accepted Property-specific commercial agreement.
PART C — PROPERTY-SPECIFIC MANDATE SCHEDULE
ENUGU PROPERTIES
Brand: Enugu Properties Operator: MAGENCY ONLINE SOLUTIONS LTD. RC: 8229228
SELLER
Seller Name: [System populated]
Seller Reference: [System populated]
Seller Type:
[ ] Property Owner [ ] Authorised Agent [ ] Developer / Company [ ] Joint / Family Representative [ ] Other
Organisation: [If applicable]
PROPERTY
Property Reference: [EP-YYYY-XXXXXX]
Property: [System populated]
Location: [System populated]
Asking Price: ₦[System populated]
SELLER CAPACITY
[ ] I am the Owner.
[ ] I am authorised by the Owner.
[ ] I represent the company/developer.
[ ] Joint/family Property circumstances have been disclosed.
[ ] Other.
MANDATE TYPE
Default:
[✓] NON-EXCLUSIVE
Alternative only where specifically accepted:
[ ] EXCLUSIVE
MANDATE PERIOD
Start: [Date]
End: [Date]
or:
[ ] Continues until terminated under the Agreement.
SUCCESS FEE
Type:
[ ] Percentage [ ] Fixed Fee [ ] Negotiated Arrangement
Agreed Percentage:
[2.00]%
of Gross Sale Price
OR:
Agreed Fixed Amount: ₦[ ]
The Seller confirms that this fee was clearly displayed before acceptance.
PAYMENT TRIGGER
Default:
A qualifying Success Fee becomes payable when a transaction with a qualifying Introduced Buyer completes.
Payment Due: 3 Business Days following Completion unless varied below.
Variation: [If any]
TAIL PERIOD
Default:
180 DAYS
Alternative agreed period:
[ ]
PRE-EXISTING PROSPECTS
[ ] No Pre-Existing Prospects declared.
or:
Prospect: [ ]
Evidence / Date of prior discussions: [ ]
ADVERTISING PLAN
[ ] Free [ ] Plus [ ] Premium [ ] Other
Price: ₦[ ]
Duration: [ ]
Advertising fees are separate from Success Fee unless expressly stated otherwise.
ADDITIONAL SERVICES
[ ] Physical Inspection [ ] Photography [ ] Video — where available [ ] Document Review [ ] Official Search Coordination [ ] Survey Review Coordination [ ] Legal Due Diligence Coordination [ ] Diaspora Support [ ] Other
Only Services currently enabled by Enugu Properties may be selected.
SELLER DECLARATION
By accepting this Mandate, I confirm that:
- I have read this Seller Agreement.
- Information supplied by me is accurate to the best of my knowledge.
- I am the Owner or genuinely authorised to market the Property.
- Enugu Properties may request supporting evidence.
- Advertising payment does not purchase verification.
- Publication does not guarantee legal title.
- I have seen the exact applicable Success Fee before accepting.
- I understand the definition of Introduced Buyer.
- I understand the Tail Period.
- I will notify Enugu Properties if the Property sells or is withdrawn.
- I agree to electronic acceptance and record keeping.
ACCEPTANCE RECORD
Seller: [System]
Property: [System]
Agreement Version: [System]
Mandate Type: [System snapshot]
Commission: [System snapshot]
Tail Period: [System snapshot]
Accepted At: [Timestamp]
Acceptance Method: [System]
Agreement Snapshot Reference: [System]